School Nutrition FAQ

An Alternate Meal Policy was adopted in the Summer of 2009 to combat a rising problem with past due charges to the School Nutrition Department. All food and beverages must be paid for at the time of purchase or paid for in advance. This policy applies to everyone at Santo ISD, including staff and children of staff. However, district will allow up to $30/10 days in charges per child/staff member. After they reach $30/10 days in charges, School Nutrition may provide an alternate meal. Charging for snack items (i.e. cookies, ice cream, chips, cereal bars, bottled drinks, muffins, etc.) will not be allowed.  

Most likely, the child was receiving free meals during the 30-day Grace Period. Any child who ended the previous school year in either the Free or Reduced-price category is granted the same benefits for the first 30 school days of the next school year. After 30 school days, if a new application has not been received and processed, the child reverts back to the PAID category and the parent is responsible for buying meals.

Your child may be charging seconds or non-reimbursable items (cookies, chips, ice cream, etc.) on their account. Please Michelle Buzbee at 940-769-2835 to make sure there is not an issue with the meal account; if not, please discuss the issue with your student. We cannot legally deny a student food unless it is an allergy issues.

Every Tuesday, our SchoolMessenger automated communication system sends out balance alerts to the primary contact listed for those students in our system who have low or negative balances. Please listen to the message and update your student's lunch account balance accordingly. If your child maintains a balance of $10 or more, you will not receive a call.

Health & Wellness Policies

You filled out a Food Allergy Form upon registration. A copy of that form was given to our Cafeteria Manager. Our cafeteria staff work very hard to see to the special dietary needs of all Santo students.